Privacy Policy
Last updated: August 16, 2026
This Privacy Policy explains what information VertiGrid ("We," "Us," "Our," "the Company") collects, how We use it, and your rights regarding it. This policy covers both the VertiGrid mobile application (the "App") and our website at playvertigrid.com (the "Website"), together referred to as the "Service."
Definitions
- App refers to VertiGrid, the mobile game.
- Website refers to playvertigrid.com.
- Service refers to the App, the Website, or both.
- Personal Data means any information that relates to an identified or identifiable individual.
- You means the person using the App or visiting the Website.
Data We Collect
From the App
VertiGrid has no accounts, no sign-in, and no registration. We never ask for your name, email address, phone number, or any other information that identifies you personally.
To make the game work — daily streaks, level progress, and your remaining attempts — the App creates a random anonymous identifier the first time you open it. This identifier is a string of random characters. It is not derived from your device, your Apple ID, or anything else about you, and it cannot be used to contact or identify you outside the game.
Linked to that identifier, We store:
- Gameplay activity — which daily levels you started and completed, attempts used, completion times, and similar in-game events.
- Progress state — your current streak, remaining attempts, and unlocked content.
- Technical context — app version, device model, and operating system version, used to diagnose problems and decide which devices to support.
Because this information is stored against a persistent identifier, We treat it as personal data under the GDPR even though We cannot tell who you are.
We do not collect your location, contacts, photos, health data, or the contents of your device. We do not use advertising SDKs, and We do not track you across other apps or websites.
The App also uses Apple's built-in crash reporting. Those reports go to Apple, not to Us, and We see them only in aggregated form through App Store Connect. This data is governed by Apple's privacy practices.
From the Website
The Website does not collect any personal data through account creation, sign-up forms, or similar means. The only data collected is aggregate analytics data gathered via Google Analytics cookies, described below.
How We Use Your Data
- To run the game — serving your daily level, keeping your streak accurate, tracking attempts, and syncing progress if you reinstall.
- To understand and improve the game — measuring which levels are too hard, where players stop playing, and which features get used.
- To fix problems — investigating bugs and crashes.
We do not sell your data, share it with advertisers, or use it for profiling or automated decision-making.
Notifications
If you allow it, VertiGrid can remind you to play your daily level. These are local notifications: they are scheduled and displayed entirely on your device by iOS. No message is sent from Our servers, and no data about you leaves your device to deliver them.
We ask for notification permission only after you have finished a daily challenge, never on first launch. You can turn reminders off at any time in the App's settings, or in iOS Settings → Notifications → VertiGrid. Declining has no effect on the rest of the game.
Legal Basis for Processing (EEA and UK)
VertiGrid is operated by Elvis Zageris, based in Germany. Where the GDPR applies, We rely on:
- Contract (Art. 6(1)(b)) — processing needed to provide the game you asked for, including progress, streaks, and attempts.
- Legitimate interests (Art. 6(1)(f)) — improving the game, diagnosing faults, and preventing abuse of the daily-attempt system. We have assessed that this processing is limited, low-risk, and does not override your rights.
Who Processes Your Data
We use Supabase Inc. as our backend and database provider. Supabase stores gameplay data on Our behalf under a data processing agreement and does not use it for its own purposes.
Our Supabase project is hosted in the European Union, in the Frankfurt region (Germany). Gameplay data is stored there and is not routinely transferred outside the European Economic Area.
Cookies and Analytics
The Website uses Google Analytics to help us understand how visitors use the site. Google Analytics uses cookies to collect information such as your approximate location, device and browser type, pages visited, and time spent on the site. This data is processed by Google LLC and may be transferred to and processed in the United States, under Google's standard contractual safeguards for international data transfers.
You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by declining non-essential cookies via our cookie consent banner. For more information, see Google's Privacy Policy.
We only load Google Analytics after you provide consent via our cookie banner.
Data Retention
- App: Gameplay events are retained for 12 months, after which they are deleted or aggregated into anonymous statistics that can no longer be linked to an individual identifier. Progress state — your streak and attempts — is kept for as long as you keep the App installed and for 12 months after your last recorded activity, then deleted.
- Website: We do not directly retain any personal data. Analytics cookie data is retained per Google's own retention policies.
Your Rights
Under the GDPR, you have the right to access your data, correct it, have it deleted, restrict or object to its processing, and receive a copy in a portable format. You also have the right to lodge a complaint with a supervisory authority — in Germany, the Berlin Commissioner for Data Protection and Freedom of Information.
Your data is tied to a random ID stored on your device. If you'd like it deleted, just email us from Settings → Support → Email Support. Your ID comes along automatically, and we'll take care of it within a month.
Children's Privacy
Our Service does not address anyone under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe We may have inadvertently collected data from a child, please contact Us and We will delete it.
Links to Other Websites
Our Website and social links may point to third-party sites (e.g. social media platforms) that We do not operate. We are not responsible for the content or privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
Questions about this Privacy Policy can be sent to: contact@playvertigrid.com